Frequently asked questions

Planters is the largest full-service landscaping company in the Gulf, providing superior interior and exterior landscaping services. We excel in design, product range, and ongoing maintenance.

BioCare is Planters Interior Maintenance Service Plan Product. It has three levels of service in Essential, Flex and Assured, all of which offer a high level of plant care, whilst offering alternatives to how you want to manage replacements. See Our Plans tab on the homepage to find out more.

Planters can work on both residential and commercial sites, understanding that each space needs to be treated uniquely. Whether you have an office space, F&B unit or want plant support in your own home, Planters are happy to support.

No, we do not offer a one-time maintenance service as we believe we can best support you through continued maintenance, ensuring your plants are looked after optimally.

Our maintenance services include proactive pest and disease control measures. We identify issues early and implement effective solutions to protect your plants.

Yes of course. Please follow the Contact Us or Sales Enquiry Form links throughout the webshop; these will take you to an enquiry form. If you submit this with your request or query, then our team will be in contact within 2 working days

You have three payment options for BioCare: 12 months upfront, monthly subscription, or, if you cannot pay by card, you can request payment by monthly invoice. Card payments will be deducted at the requested intervals through our Payment Partner Telr, saving you the time of having to set up individual payments and also come with a reduced price. See Build Your Plan to understand more.

Any additional questions can be directed to biocaresupport@planters.ae . The team should respond to you within 48 hours and will be happy to support you with any further queries or insights you may need about our services