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Manage Your Plan

Your space changes. We’re here to help your plant care change with it.

Use this form to request a different plant quantity, a temporary suspension or a cancellation. Our BioCare team will review your request and email you with the next steps.

Before you send your request

The minimum initial confirmed period is three calendar months from service commencement. Cancellation for convenience can only take effect after this period has elapsed, with at least 30 calendar days’ written notice, as set out in the Terms and Conditions.

Temporary pauses are subject to the initial term, advance notice and written approval. Our team will confirm the dates and any applicable charges.

Read the BioCare Terms & Conditions
Prefer to email us?biocaresupport@planters.ae
Tell us what you need

You’ll find this in your subscription confirmation.

Use the email address registered to your plan.

Recorded when we receive your request (UAE time).

Our team will review your request and confirm the details by email. Submitting this form does not immediately change your plan or payments. Privacy policy